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    CODENINJAVIK

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    Refund & Cancellation Policy

    Last updated: January 2, 2026

    1. Digital Products

    Due to the nature of digital products, all sales are final once the product has been delivered or access has been granted. We cannot offer refunds for digital products that have been accessed or downloaded.

    2. Eligibility for Refund

    Refunds may be considered in the following cases:

    • Duplicate payment made in error
    • Technical issues preventing product access (not resolved within 48 hours)
    • Product significantly different from description
    • Payment processed but product not delivered within 24 hours

    3. Refund Request Process

    To request a refund:

    1. Contact us within 7 days of purchase via our Contact Page
    2. Provide your Order ID and Payment Reference
    3. Explain the reason for the refund request
    4. Our team will review and respond within 3-5 business days

    4. Refund Timeline

    If your refund is approved:

    • UPI/Wallet: 3-5 business days
    • Credit/Debit Card: 5-7 business days
    • Net Banking: 5-10 business days

    Note: Refund timelines may vary based on your bank's processing time.

    5. Cancellation Policy

    Orders can be cancelled only before the product is delivered or access is granted.

    • Contact us immediately after placing the order
    • Cancellation requests are processed within 24 hours
    • Full refund will be initiated for approved cancellations

    6. Non-Refundable Cases

    Refunds will NOT be provided for:

    • Change of mind after product delivery
    • Failure to use the product
    • Incompatibility with user's system (check requirements before purchase)
    • Requests made after 7 days of purchase

    7. Contact for Refunds

    For refund requests or queries, please contact us via our Contact Page with your order details.